Terms and conditions

Puntoambiente Ltd. is the legal rapprentante Portal E-commerce and responds to it under the terms of Law

  • These general conditions are valid from 1st / 02/2014, and may be updated or changed at any time by Puntoambiente srl (Hereinafter Puntoambiente or, equal responsibility and value) that will communicate via the web site pages.
  • The consumer agrees and undertakes, whenever there is a change in the present conditions, to provide for their printing and storage.
  • These general conditions are for the purchase of products made remotely via computer network via the website belonging to Puntoambiente srl with registered offices in Saronno (VA), via Lanino 32 and operational headquarters in Seregno (MB), Viale Piave 58.
  • For sale "on line" contract means a distance contract, ie the legal transaction concerning the exchange of goods and / or services between Puntoambiente supplier and a consumer customer, the contract concluded under a sales system at a distance organized by the supplier for this contract, it shall only use the remote communication technology called Internet.
  • Consumer is the person who buys goods and services for purposes not directly related to their professional activity.
  • The purchases will be governed by the provisions of Decree no. 185 of 22.5.1999, while the protection of confidentiality will be subject to the discipline of Law 31.12.1996, n. 675.


1.1 The terms of the premise are integral and essential part of this contract. 1.2 All contracts will be concluded directly through access by the consumer client to the corresponding website at, where the customer will be able to conclude the contract for the purchase of goods and / or desired product following carefully the instructions and procedures. 1.3 These general conditions of sale must be examined "on line" by the customer before completing the purchase process. The submission of the order confirmation implies full knowledge of them and their full acceptance. 1.4 The customer, by sending electronic confirmation of your purchase order, unconditionally accepts and agrees to observe in its relations with Puntoambiente, the general conditions and payment described below, claiming to have read and accept all the information provided by him under the rules mentioned above, and also recognizing that Puntoambiente not consider itself bound to different conditions unless previously agreed in writing.


2.1 All the selling prices of products displayed and indicated on the Internet site, for which an offer to the public pursuant to art. 1336 cc, they are VAT included. The VAT is equal to 10% of all those products that can not be used for purposes other than photovoltaic (for example, the same photovoltaic panels, or the voltage regulators) and on all solar-use kit. The VAT is instead equal to 22% of those components which, purchased individually, can also be used in different applications (example: a battery can be mounted in the boat for the services on board). It follows that: - if the purchase is made by a private, what was said is still valid - if the purchase is made from an installation company or reseller, or for their own use, a statement of the request is still valid, but must be provided 'facilitation. Therefore we recommend you consult with your accountant if you're anyone other than individuals to avoid tax problems. 2.2 The total cost of the shipment until the customer's home is the responsibility of the customer. This cost is in any case disclosed to the customer before the confirmation. 2.3 The purchase contract is concluded through the exact compilation and the consensus expressed by the accession date "on line". 2.4 The customer can pay for the goods ordered using the payment methods indicated "on line" with their purchase. 2.5 The prices of different types of transport are reported ONLY to shipments within the Italian territory. If purchasing from abroad and for shipments in free zones, the orders will be considered valid only if carried out under conditions of payment bank transfer or credit card, and after confirmation from us on the transport that will determine the total amount of transfer. Expenses related to the bank transfer shall be payable by the customer.


3.1 will deliver to customers, at the address specified by the customer, the products selected and ordered, in the manner provided for in the preceding article, by courier and / or forwarding agents. 3.2 The goods purchased will be delivered within the terms provided by art. 6 185/1999 Decree. No responsibility can be attributed to Puntoambiente for late or non delivery due to reasons of force majeure or unforeseeable circumstances. 3.3 The customer is required to verify, upon receipt, the conformity of the product delivered to him with the order; only thereafter, unless of course the right of withdrawal provided for in item. 8, the customer must sign the delivery documents. 3.4 The goods are the sole responsibility of the customer. is not responsible for damage caused by the carrier to the products purchased. Of each shipment the customer can request the transport insurance itself. 3.5 Please note: some products may exist special conditions of transport. These conditions can be found on the product sheet.


4.1 The customer may purchase the items in the electronic catalog on, and in the quantities in stock. 4.2 If an order exceeds the amount present in stock, the computer system will notify the customer at time of order and / or staff of Puntoambiente will promptly inform the customer.


5.1 assumes no responsibility for problems due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other events that could prevent, in whole or in part, to implement in the contract on time. 5.2 will not be liable to any party or third parties for damages, losses and costs incurred as a result of failure to execute the contract for the reasons mentioned above, since the consumer only entitled to a refund of the price paid. 5.3 is not responsible for any fraudulent or illegal use that may be made by third parties, credit cards, checks and other means of payment, upon payment of the purchased products., in fact, at no time during the purchase procedure is able to know the number of the credit card of which, by opening a secure connection, it is transmitted directly to the manager of banking service.


6.1 sells high-quality products. The creators of these goods have a guarantee that the minimum duration depends on the type of product purchased. The guarantee begins on the day of well. This service is provided directly by manufacturers of goods.


7.1 The consumer agrees and undertakes, once the purchase procedure "on line", to handle the press and keep the present general conditions, which, however, has already seen and accepted as a necessary step in the acquisition as well as the specifications of the product, and that in order to fully satisfy the conditions laid down in Articles. 3 and 4 of Legislative Decree no. 185/1999. 7.2 These terms and conditions may be updated or modified at any time by Puntoambiente provided that written notice through its website. The consumer agrees and undertakes, whenever there is a change in the present conditions, to provide for their printing and storage. 7.3 It is strictly prohibited to enter false and / or invented and / or fantasy, the registration process required to provide him with the procedure for the execution of this contract and the subsequent communications; the personal data and e-mail must be their only real personal data and not some other person, or fantasy. 7.4 It is expressly forbidden to make double entries corresponding to a single person or enter data of third parties. reserves the right to prosecute any violation or abuse, and for the protection of all consumers. 7.5 The Customer indemnifies from any liability arising from incorrect financial documents because of errors in the data supplied by the customer, being the Client is solely responsible for the correct entry.


8.1 Under Article. 5 of Legislative Decree 22 May 1999, n. 185 the customer can exercise the right to withdraw, returning the goods received and obtaining reimbursement of the price paid 8.2 The consumer who for whatever reason are not satisfied with the purchase, has the right to withdraw from the contract without penalty and without specifying the reason, within 14 working days from the day of receipt of the goods purchased. 8.3 All costs of returning the product are charged to the customer who, directly or through other means, ensure the delivery of the same at the residence of the seller; all items must be received in the same condition, in their original packaging and any manuals and / or handbooks that are part of the packaging and the original packaging; It is not allowed to return the goods otherwise. 8.4 The consumer may not exercise this right of withdrawal for the purchase of audiovisual products or sealed software that have been opened by the same; also can not exercise this right for products made to specifications or clearly personalized or which by their nature can not be returned or are liable to deteriorate or expire rapidly. 8.5 To exercise the right of withdrawal, the customer must, within the period specified above, send a registered letter with return receipt to the following address: Puntoambiente srl - Via Lanino 32 21047 Saronno (VA). Within the same period you may be sent a telegram or a fax which must be followed within 48 hours of the aforementioned letter with acknowledgment of receipt confirming withdrawal of the poster. 8.6 Puntoambiente accept the returned goods reserving to note that the products have been returned in original condition and with original packaging; only then will the amount paid by the consumer for the purchase of products. 8.7 Transport costs incurred to deliver the product to the customer and for the eventual return to Puntoambiente are non-refundable.


9.1 If the consumer were to exercise the right of withdrawal, as previously stated in paragraph 8 of these general conditions, the amount to be refunded will be credited to your bank account


10.1 Puntoambiente has the right to terminate the contract by written notice to the customer motivation; in this case the customer shall only be entitled to a refund of the amount already paid. 10.2 The obligations assumed by the customer in art. 7 (Obligations), as well as security for completion of payment the customer makes with the media in art. 2, are essential, so that by express agreement, the failure by the customer, a one of these obligations will lead to termination of the contract under article 1456 of the Civil Code entitled without any judicial decision, subject to the right to Puntoambiente to sue for damages.

Art. 11: PRIVACY

11.1 Personal data is collected for the purpose of registering the customer and provide him with the procedures for the execution of this contract and the necessary communications; these data are processed electronically in compliance with laws and can be produced only at the request of the judicial authority or other lawfully entitled authorities. 11.2 The personal information will be disclosed to third parties who carry out activities necessary for the execution of the contract and used exclusively for that purpose. 11.3 The party enjoys the rights under Article 13 L.675 / 1996, namely: to seek confirmation from the registered of their personal data; to know their origin, logic and purpose of their treatment; to obtain updating, rectification and integration; to request cancellation, transformation into anonymous form or block in the event of unlawful processing; to oppose their processing for legitimate reasons or if the data is used for sending advertising material, commercial information, market research, direct marketing and interactive marketing communications. 11.4 The cancellation of their personal data is subject to sending a written communication sent by fax or mail to the company headquarters. 11.5 Owner and manager of the collection and processing of personal data is Puntoambiente S.rL.- Via Lanino 32-21047 Saronno (VA), acting as the legal head of portal


12.1 Any dispute regarding the application, execution, interpretation and violation of purchase contracts stipulated "on line" through web site is subject to Italian jurisdiction; these general conditions are reported, although not expressly referred to therein, in conjunction with the Legislative Decree n. 50 of 15.1.1992 and Legislative Decree n. 185, 22.5.1999. 12.2 Any dispute between the parties relating to this contract will be settled by the Court in whose district the consumer's domicile; for all other customers (or those of foreign companies) it is agreed that any dispute shall be brought before the Court of Varese.


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